Amazon Vine 常见问题

什么是 Amazon Vine？？？

Amazon Vine 是一项买家评论打算，通过这项打算，亚马逊销售同伴能够将其商品提供给受亚马逊约请参与 Amazon Vine 打算的亚马逊评论者
。这些评论者（称为 Vine Voice）之所以被选中，是由于他们可能针对其在亚马逊商城采办的商品颁发拥有深刻见解的评论
。有关此打算的更多信息，请转至卖家平台，而后顺次点击“告白”>“Amazon Vine”
。

参与 Amazon Vine 打算必要切合哪些资格尺度？？？

大无数占有专业销售同伴账户且是亚马逊品牌注册中的品牌代表的销售同伴均可参与 Amazon Vine 打算
。

大无数占有专业销售同伴账户且是亚马逊品牌注册中的品牌代表的销售同伴均可参与 Amazon Vine 打算
。

请参阅 Amazon Vine 销售同伴资格页面，相识有关销售同伴资格的更多信息
。

在我要接见 Amazon Vine 时，出现了【未授权】页面
。若何解决该问题？？？

请参阅 Amazon Vine 销售同伴资格页面，相识有关打算限度的更多信息
。

要参与 Amazon Vine 打算，商品必要切合哪些资格尺度？？？

要使商品切合 Amazon Vine 打算的要求，我们要求销售同伴必须是在亚马逊品牌注册中注册商品的品牌代表
。 请参阅“参与 Amazon Vine 打算必要切合哪些资格尺度？？？”，相识有关销售同伴资格的更多详情
。商品必须是拥有可售库存的亚马逊物流商品，或是在商品详情页面上的评论少于 30 条的非成人用品
。此外，注册的商品必要拥有图片、、描述、、商品名称，并且要依照 Amazon Vine 打算的要求归类到某个分类节点下
。

把稳：： 每个 ASIN 在其性命周期内仅可在 Amazon Vine 打算中注册一次，这暗示在取缔初次注册后，您将无法重新注册该 ASIN 或父 ASIN 的任何其他变体
。

为什么只有亚马逊物流商品才有资格注册参与 Amazon Vine 打算？？？

我们极力通过匿名方式珍视所有 Vine Voice 的隐衷，不会与任何销售同伴分享他们的联系信息
。为预防泄露 Vine Voice 的有关信息，我们必要通过亚马逊物流配送 Vine Voice 申请的商品
。

我在 Amazon Vine 打算中注册了一件商品，但没有收到有关评论，我是否必要为这次注册付费？？？

不必要
。只有在 Vine Voice 颁布了第一条 Amazon Vine 评论后，我们才会向您收费
。

有效注册数上限是什么？？？

我们对您进行的有效注册总数设有限度
。当您在 Amazon Vine 中注册某个 ASIN 时，这次注册便管帐入到该限度中，除非注册取缔（无任何订单）或失效，不然这项注册将一向处于有效状态
。自注册之日（或打算起头日期 [若是设置了该日期]）起 90 天或所有商品均已接受审核（以功夫较短者为准）后，注册即告失效
。若是您达到了有效注册数上限，则必须比及您的其中一个有效注册失效，能力在 Amazon Vine 打算中注册其他 ASIN
。

我要在 Amazon Vine 打算中注册商品时，看到了一条谬误新闻
。若何更正此谬误？？？

大无数注册谬误城市天生一条新闻，指出您无法实现注册的原因
。这些原因蕴含：：您的商品可能不是切合要求的亚马逊物流商品、、可能短缺图片，也可能只是不切合参与 Amazon Vine 打算的要求
。请参阅 Amazon Vine 谬误页面
。

我有已被申领的 Amazon Vine 商品，这些商品将若何显示在我的订单和业务汇报中？？？

在所有订单和业务汇报中，已被申领的 Amazon Vine 商品的价值将显示为 0，并且您会看到这些商品的买家没有名称
。我们是有意为之，由于我们要通过匿名大局来珍视 Vine Voice 的隐衷
。

为什么我的部门商品没有评论？？？

我们对 Vine Voice 为其通过 Amazon Vine 打算收到的商品撰写评论没有期限限度
。我们会时刻关注 Vine Voice 参加该打算的积极水平，若是他们不切合美狮贵宾会官网参加尺度，我们可能会将其从 Amazon Vine 打算中移除
。

若是 Vine Voice 未对其收到的 Amazon Vine 商品颁发评论，我能够收回商品吗？？？

不成以
。我们不能保障 Vine Voice 会对所有注册商品颁发评论，也不会将商品退还给您
。凭据相应的条款和前提，我们承诺会尽最大抵力分发库存
。

我收到了差评，能够联系 Vine Voice 吗？？？

凭据美狮贵宾会官网条款和前提，除非是为了向正常买家提供支持，不然我们不容销售同伴与 Vine Voice 获得任何联系
。您不得要求 Vine Voice 直接与您联系，也不得试图与其联系以会商其颁布的评论及其参加该打算的情况，或者试图让其评论您销售的其他商品
。为了珍视 Vine Voice 的隐衷，我们不会提供他们的地址或其他小我信息
。任何试图联系 Vine Voice 的行为都要受到调查并可能会导致您的销售同伴账户被撤销
。

亚马逊能否删除 Amazon Vine 的评论？？？

若是评论切合买家评论指南的要求，我们不会将其删除
。要举报评论，请参阅亚马逊社区准则
。

Amazon Vine 打算是否支持绑缚或拆分 ASIN 或原厂包装？？？

Amazon Vine 打算不支持绑缚或拆分 ASIN/原厂包装
。

Vine Voice 未申请的商品会怎么样？？？

这些商品仍可作为亚马逊物流商品进行销售
。

在 Amazon Vine 中注册商品的用度是几多？？？

此刻，在 Amazon Vine 中注册商品临时免费，在您注册时，注册用度将显示为 0
。在免费促销期间进行注册无需支付用度
。促销期实现后，我们会在注册流程中出现的“注册详情”页面上显示注册用度，并且经您确认后，再支付注册用度
。

我是否必要为注册参与 Amazon Vine 打算的商品支付亚马逊物流用度和销售佣金？？？

由于已经注册参与 Amazon Vine 打算的商品库存仍可供买家采办，因而商品无论是被 Vine Voice 申领还是被买家买走，我们都不会免去此类商品的这些用度
。

我能否查看我的商品是若何向 Vine Voice 展示的？？？

我们会向 Vine Voice 发送一个商品详情页面的链接，Vine Voice 查看商品的方式与其他亚马逊买家浏览商品的方式无异
。

亚马逊能否将评论从一个 ASIN 转移到另一个 ASIN？？？

我们无法将评论从一个 ASIN 转移到另一个 ASIN，即便是由于评论者弄错而将评论颁布在了谬误的详情页面上也是如此
。

能够取缔注册吗？？？

要取缔 Amazon Vine 打算的注册，请在卖家平台中接见您的 Amazon Vine 申请，而后点击 Amazon Vine 节制面板上的【详情】按钮
。点击【取缔】或【终场】
。您能够在 Vine Voice 申领您的商品之前取缔注册，在第一个 Vine Voice 申领了您其中一件商品后终场注册
。终场注册能够确保 Vine Voice 不会再申领其他商品，但不保障其不颁布评论
。

每个 ASIN 在其性命周期内仅可在 Amazon Vine 打算中注册一次，这暗示在取缔该 ASIN 的注册后，您将无法重新注册该 ASIN
。

 亚马逊官网原文详情：：

Vine frequently asked questions

What is Vine?

Vine is a customer review program that enables Amazon selling partners to put their products in the hands of Amazon reviewers that Amazon invited to participate in Vine. These reviewers (called Vine Voices) were selected for their ability to post insightful reviews on their Amazon purchases. For more information about the program, go to Vine on Seller Central under Advertising > Amazon Vine.

What are the eligibility criteria for participation in Vine?

Most selling partner with a professional selling partner account that are brand representatives in the Amazon Brand Registry can participate in Vine.

Refer to the Vine Selling Partner Eligibility page for more information about selling partner eligibility.

When trying to access Vine I see a Not authorized Page. What can I do to fix it?

Refer to the Vine Selling Partner Eligibility page for more information regarding program restrictions.

What are the product eligibility criteria for participation in Vine?

In order for an offer to be eligible for Vine, we request that the selling partner has to be a brand representative for the product registered with the Amazon Brand Registry. See “What are the eligibility criteria for participation in Vine?” for more details about selling partner eligibility. Offers need to be FBA offers with available inventory or non-adult products with fewer than 30 reviews already published on the product detail page. In addition, the enrolled products need to have an image, a description, a title, and be classified under a browse node to be eligible for Vine.

Note: you can enroll an ASIN in Vine only once in its lifetime, meaning you cannot re-enroll the ASIN or any other variation of the parent ASIN after cancelling an initial enrollment.

Why are only FBA offers eligible to be enrolled in Vine?

We are dedicated to protecting the anonymity of our population of Vine Voices and will not share their contact information with any selling partner. In order to avoid disclosing information on the Vine Voices, we need to fulfill the units requested Vine Voices request via FBA.

I enrolled an item in Vine but did not get a review; will I pay for this enrollment?

No, we bill you for the enrollment after the publication of the first Vine review.

What is the Active Enrollments Limit?

There is a limit to the total number of active enrollments you can have. When you enroll an ASIN in Vine it counts towards this limit and remains active unless cancelled (with no orders) or concluded. Enrollments conclude after the lesser of 90 days from enrollment (or scheduled start date, if set), or if all units are reviewed. If you reached the active enrollment limit, you will have to wait until one of your active enrollments is concluded before enrolling another ASIN in Vine.

I am seeing an error message while trying to enroll a product to Vine. How can I fix this?

Most enrollment errors will generate a message that specifies why you cannot complete the enrollment. Your product might not have any eligible FBA offer, might be missing an image, or might simply be ineligible for Vine. Refer to the Vine errors page.

I have claimed Vine units, how will this show up in my orders and business reports?

Claimed Vine units will be identifiable in your various orders and business reports with a price of 0 and you will see that these customers will not have a name. This is the expected behavior as we are preserving the anonymity of Vine Voices.

Why were some of my units not reviewed?

There is no deadline for Vine Voices to write reviews for the products they receive through Vine. We track our Vine Voices' active participation in the program, and they may be removed from Vine if they do not meet our participation criteria.

If a Vine Voice does not review their Vine unit, can I get the unit back?

No, we cannot guarantee reviews will be posted for all enrolled units and cannot return any product to you. Our commitment per the terms and conditions is to do our best to distribute the inventory.

I received a negative review; can I contact the Vine Voice?

As per our terms and conditions, we prohibit any contact between Vine Voices and selling partners other than for the purpose of regular customer support. You should not request a Vine Voice to contact you directly, nor should you attempt to contact them to talk about their reviews, their participation in the program, or to try to have them review other products you sell. We do not provide Vine Voices' addresses or other personal information in order to respect their privacy. Any attempt to contact Vine Voices will lead to an investigation and potential revocation of your selling partner account.

Can you remove a Vine review?

If the review is within customer review guidelines we will not remove it. To report a review, refer to the Amazon Community Guidelines.

Does Vine support bundling or splitting of ASINs or case packs?

Vine does not support bundling or splitting of ASINs/case-packs.

What happens to the units that have not been requested by Vine Voices?

The units remain available to be sold as FBA units.

What is the cost to enroll products in Vine?

Vine enrollments are temporarily free; we display an enrollment fee of 0 at the time of enrollment. Enrollment made during the free promotional period will not be billed. As soon as the promotion ends, we will communicate the enrollment fee during the enrollment process in the Enrollments Detail page and by asking your confirmation to pay the enrollment fee.

Do I pay FBA and referral fees on Vine enrolled units?

Since the inventory available on Vine-enrolled offers remain available for customers to purchase, we will not waive fees on such units, whether they end up being requested by Vine Voices or by regular customers.

Can I see how my product looks to Vine Voices?

Vine Voices are provided with a link to the product detail page and will view the product in the same way as any other Amazon customer.

Can you move reviews from one ASIN to another?

Reviews cannot be moved from an ASIN to another, even if the reviewer made a mistake and posted their review on the wrong detail page.

Can I cancel an enrollment?

To cancel your Vine enrollment, access your Vine application in Seller Central then click the details button on the Vine dashboard. Click Cancel or Stop. You will be able to cancel before the Voices claim your item and stop the enrollment after the first Voice claimed one of your items. Stopping the enrollment will ensure no additional unit will be claimed by Vine Voices but it does not guarantee reviews will not be published.

Each ASIN can only be enrolled in Vine once in that ASIN’s lifetime, meaning you cannot re-enroll the ASIN after cancelling its enrollment.

 文章起源：：亚马逊官方网站